Google Play Error 495 appears when an app download fails or keeps restarting with the message: “Error 495” or sometimes accompanied by the code RPC:S-3:AEC-394. This error typically indicates a problem with your Google account’s authentication or sync with Google Play — the Play Store can’t properly verify your identity with Google’s servers to authorize the download. It’s more common after device resets, account changes, or system updates, but it’s fully fixable.
What Causes Google Play Error 495?
Error 495 is primarily an authentication and sync error. The most common causes include: a corrupted Google account authentication token on your device, a problem with Google Play Services sync, a corrupted Play Store cache that’s causing authentication to fail, multiple Google accounts on the device creating a conflict, or network security settings (on corporate or school Wi-Fi) blocking Google’s authentication servers.
7 Fixes for Google Play Error 495
1. Clear Google Play Store Cache and Data
A corrupted Play Store cache that contains invalid authentication data is one of the most common causes of Error 495. Clearing it forces the Play Store to generate a fresh authentication session. Go to Settings → Apps → Google Play Store → Storage → Clear Cache, then Clear Data. After clearing, force stop the Play Store (tap Force Stop on the same screen), then reopen it. The Play Store will request fresh authentication from Google’s servers, which typically resolves Error 495.
2. Clear Google Play Services Cache
Since Error 495 is an authentication error, Google Play Services — which manages Google account tokens — is often the root cause. Go to Settings → Apps → enable Show System → Google Play Services → Storage → Clear Cache. For Google Play Services, also try clearing the data if clearing cache alone doesn’t work: tap Clear Data → Clear All Data. This is more aggressive but safe for Play Services. Restart your phone after clearing.
3. Remove and Re-add Your Google Account
The most reliable fix for Error 495 is refreshing your Google account authentication entirely. Go to Settings → Accounts → Google → select your account → Remove Account. If you have multiple Google accounts on the device, remove all of them. Restart your phone. Then go to Settings → Accounts → Add Account → Google and sign in with your primary account first. Wait for the initial sync to complete fully before opening the Play Store. This creates a clean, valid authentication token that resolves Error 495.
4. Check Google Account Sync Settings
If Google account sync is disabled or partially failing, Play Store authentication can break and trigger Error 495. Go to Settings → Accounts → Google → tap your account → check that all sync options are enabled, especially “App data” and “Play Store.” Tap the three-dot menu → Sync Now to force an immediate sync. If sync fails (you’ll see a sync error), this confirms an authentication problem that removing and re-adding the account will fix.
5. Switch Networks (Wi-Fi to Mobile Data)
Some Wi-Fi networks — particularly corporate, school, or heavily filtered networks — block the specific ports Google uses for Play Store authentication, causing Error 495. Try downloading the app using mobile data instead. If it works on mobile data, the issue is with your Wi-Fi network’s security configuration, not your device. You may need to contact your network administrator, or simply use mobile data for Play Store downloads on that network.
6. Update Android and Google Play Services
An outdated version of Google Play Services can have authentication bugs that cause Error 495. Go to Settings → Apps → Google Play Services → tap the three-dot menu → check for updates (or the Play Store will update it automatically). Also ensure your Android OS is up to date via Settings → System → System Update. Google regularly patches Play Store authentication issues in Play Services updates, so keeping it current prevents many errors including 495.
7. Factory Reset as a Last Resort
If Error 495 persists after all the above steps, a factory reset eliminates any deep authentication conflict in the system. Back up everything important first: photos, contacts, documents, and any app data that doesn’t sync to Google. Go to Settings → General Management → Reset → Factory Data Reset → Reset Device. After the reset, add your Google account fresh and Error 495 will be resolved. This is rarely necessary but is definitive when other fixes fail.
Preventing Google Play Error 495
Keep Google Play Services updated at all times — it’s the most important component for Play Store authentication. Avoid removing and re-adding your Google account frequently, as each reset can leave behind stale tokens. Keep your Android device’s date and time set to automatic, as incorrect time breaks SSL authentication and can trigger account sync errors.
Frequently Asked Questions
Is Error 495 the same as Error 498?
Error 495 and Error 498 are related but distinct. Error 495 is primarily an authentication/sync failure, while Error 498 is more specifically a cache storage problem — the download cache is full or corrupted. Both can cause download failures, but Error 498 is usually fixed by clearing cache and freeing storage, while Error 495 typically requires fixing the Google account authentication.
Why does Error 495 only happen with one app?
If Error 495 is app-specific, it may indicate a conflict between your account’s licensing data for that specific app and Google’s servers. Try uninstalling the app completely (if it was previously installed), clearing Play Store data, and attempting a fresh install. Sometimes uninstalling and reinstalling the Play Store update also resolves app-specific Error 495 instances.
Does Error 495 mean my account is suspended?
No — Error 495 is a technical authentication error, not an account suspension notice. If your account were suspended, you would receive a specific message from Google about the suspension. Error 495 is simply a sync or token problem that has nothing to do with account status or policy violations.
Can I get Error 495 after changing my Google password?
Yes — changing your Google password invalidates the authentication token stored on your device, which can cause Error 495 and other Google service errors. After changing your password, go to Settings → Accounts → Google → select your account and re-enter your new password. If the error persists, remove the account and add it again with the new password to refresh all authentication tokens.